On May 25, 2021, B.C. announced it's restart plan, which included a four step process to return to pre-pandemic life. 

We're excited to announce that beginning on June 7, 2021, we will have have limited indoor seating for groups of up to 6 people. 

OUR COVID-19 RESPONSE

This COVID-19 Safety Plan is our business’ step-by-step response to increased awareness around, and our enhanced protocols for, the health and safety for our staff and our customers.

 

Our goal with this plan is to create a workplace that is aware and responsive to the new protocols and physical changes to our workplace as a result of COVID-19. Through our enhanced awareness, we aim to help the Provincial Ministry of health to reduce the risk of person-to-person transmission through the following measures:

 

1 – Creating more space between patrons and staff in our business.

2 – Ensuring physical distancing between workers.

3 – Establishing new rules and guidelines for our staff to follow to help keep people physically distanced and to enhance our cleaning regimens.

 

Per the Public Health Order, our capacity has been reduced from
60 to 30.

 

Risks in Our Workplace

 

We have worked extensively with our staff to identify risk areas in our workplace, assessing both physical proximity issues as well as surface contamination issues and identifying high touch surfaces that are subject to rigorous cleaning protocols:​

 

We have installed barriers and partitions to protect our guests and staff

 

We are using Barriers and Partitions in our business to separate people when physical distance of 2 m cannot be maintained.

 

We have enhanced our cleaning and hygiene practices in response to COVID-19

 

We have selected approved methods to clean and disinfect surfaces for all common areas and surfaces of our business, which include a combination of soap/water, bleach, and disinfecting wipes.

 

We have created new protocols for reducing risk

 

Our enhanced protocols include: 

  • 2 m markers for physical distancing when ordering and waiting – counter service only.

  • temporary removal of self-service items

  • Plates, silverware, shakers, and sauce dispensers have been removed temporarily. Staff will provide guests with disposable and/or single use items.

 

Hand-washing: We have installed hand-washing signage at sinks in washrooms, in the kitchen and staff room.

 

  • Staff should perform regular hand washing with soap and water for at least 20 seconds following the official hand-washing guidelines. Hand-washing will be done:

    • Before and after breaks

    • After touching or cleaning tables any surfaces that may be contaminated

    • After sneezing, coughing or nose blowing

    • After touching your face or hair

    • After using the restroom

 

We are committed to Ongoing Training

We have provided training for all our staff will provide face-to-face updates on any changing regulations ensuring that they are enforced as well as respond to any concerns being brought forward by staff or guests.

 

Our goal for our training is to ensure that our staff is safe in our workplace. Each staff person has agreed to our health check, as this is our front line defense against COVID-19 in our workplace. Our training covers:

 

  • Physical distancing measures;

  • Sanitization/cleaning best practices.

Our People Protocols are changing to respond to COVID-19

 

Our staffing protocols have changed as follows:

 

  • We require staff to declare that they will not come to work if they have had symptoms of COVID-19 in the 10 days prior to their shift. Should staff experience symptoms of COVID-19, they are required to contact Public Health at 8-1-1 and self-isolate if required.

  • We have also required staff to refrain from coming to work if they have had close exposure to a person currently diagnosed with COVID-19.

  • Anyone who is returning to our workplace after travelling outside of Canada must have self-isolated for 14 days while monitoring for symptoms before they can work in our business.

  • All staff must wash their hands upon arrival at work at the beginning of each shift and upon return from any breaks.

  • We have posted a Health Resource document to orient our staff to COVID-19 and any related health, bullying and mental health resources.

  • We are actively monitoring our social media and our guest feedback online and in person to ensure that we are not experiencing any backlash or negative engagement with customers and managing difficult situations accordingly to assist our staff through this difficult transition.

 

Our customer protocols have changed as follows:

 

  • We have a hand sanitizing station for guests outside the front door to clean hands before entering.

  • Additional hand sanitizing stations have been placed inside the main door as well as at both tills.

  • Parties will be limited to groups of no more than 6.

  • Customers will be required to wait at appropriate 2 m distance in all areas were cueing is required.

  • As per Provincial Restrictions, all guests must wear masks while inside and not seated at a table.  

 

 

WorkSafe BC can be contacted at 1.888.621.7233 for Health and Safety Questions.

To report a concern, WorkSafe BC’s confidential call line is 604.276.3000.